Frequently asked questions
Cancellation and refund
1. How can I check availability?
You can check room availability by visiting our website and selecting your preferred dates in the booking section. You may also contact us directly via phone, WhatsApp, or email, and our team will confirm availability for your desired stay dates.
2. How can I book a stay?
You can book by calling us directly or through our website / online platforms.
3. Do you allow Smoking ?
Smoking is not allowed.
4. Do you allow pets?
Currently, pets are not allowed on the property due to hygiene guidelines.
5. Do you serve vegetarian/non-veg meals?
Yes, we offer both vegetarian and non-vegetarian meal options. Special dietary requests can be accommodated with prior notice.
6.Are couples allowed at JK Home Stay?
The property is strictly reserved for families only couples are not allowed at JK Home Stay.
Cancellation and refund
1. How can I cancel my reservation?
You can cancel your booking by following instructions in your confirmation e-mail. Please note that if the rate is non-refundable or the cancellation deadline has already passed, then the paid sum cannot be refunded.
2. Can I get a refund After My reservation cancelled?
If cancellation of your booking involves full or partial refund, the funds will be reimbursed to your credit card within 1-2 days.
